All of our bags are made of 100% genuine italian leather.

All of our bags are produced in Italy, more precisely at Toscany – Firenze. All of them are made by certified and qualified artisans.

Being made at the region of Tuscany – Firenze, they are produced attending to the traditional methods of productions of this area. All our bags are cut and sewn by hand by experience artisans that work with leather for years.

If you have any questions about any product contact us before making your order, we are here to help you and make sure you love the product you are ordering. After receiving your order you have 14 days to send it back if you’re not satisfied with it, and choose another item with the same cost or superior or require the refund of the item cost (shipping costs not included).  In case of a fabric defect, Miti undertakes to replace the defective product with an equal one, whenever it is available, refund the costs or you can also choose other product. In the same way, the costs of return and shipping will be borne. The product marketed can’t show any signs of use and must be returned as shipped.

After receiving the product Miti reserves the right to deny the exchange if the article does not meet the requirements of this policy. 

In case of an article exchange, the customer will have to pay the shipping costs of the new article.

In case of a personalized product according to the portuguese Decree-Law nº24/2014, of 14 February, no cancellations, returns or exchanges are made.

Miti always does its best to ensure that the products are durable and is happy to help the costumers on case of need. We offer a 3 months warranty for manufacturing defects, 30 days for product defects and 3 months for monogram defects, from the moment the product is delivered. However, this warranty does not apply to damage caused by misuse, neglect or normal wear and tear of the product.

Look for a local shoemaker store, they are the best to fix eventual problems your bag might have.